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Norway – Software-related services – Customer dialogue and case handling contact centre system

Norway · TED (Tenders Electronic Daily)

Buyer
Troms Fylkeskommune
Country
Norway
Published
2026-10-07
Deadline
2026-11-09
Type
cn-standard
Status
Open to bid
Category
CPV 72260000
View original notice

Description

Troms County invites tenderers to a competition for a contact centre system for customer dialogue and case handling for the public transport and mobility offer in Troms. The contract period is from 01.03.2027 - 01.03.2030. In addition the contracting authority has an option for an extension of up to 2 (1+1) years. The tender contest is subject to financing. Tenderers are encouraged to go through the tender documentation carefully and get in the competition rules. If the tender documentation appears unclear, suppliers are encouraged to ask questions to the contracting authority through the Hyyr portal. The assignment is further described in Annex 1 Requirement Description and Requirement Specification.

The buyer's description as published on TED (Tenders Electronic Daily). The full notice is at the source.

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About this record

This notice was published via TED (Tenders Electronic Daily) and indexed automatically. Figures and dates are reproduced as published at source; always confirm against the original before acting on a deadline.

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