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Provision of flexible Benefits Administration Services and Platform

United Kingdom · Find a Tender (UK)

Buyer
Ofcom
Country
United Kingdom
Value
350.0k GBP
Published
2026-10-19
Deadline
2026-11-30
Type
UK4 Tender notice
Status
Open to bid
Category
CPV 66000000
View original notice

Description

Ofcom has a requirement for the provision of an end-to-end flexible benefits administration service for up to five years from July 2027. As a minimum, the service must deliver the following: 1. SCHEME ADMINISTRATION • Management of annual and open enrolment processes. Annual enrolment window currently held in November for benefits effective 1 January • Management of in year enrolment for new starters and life events • Timely and accurate monthly payroll deduction reporting in the agreed format in accordance with monthly processing timelines • Timely and accurate monthly provider reporting of colleagues in the agreed format to benefit providers in order to provide a seamless service to colleagues for onward enrolment in relevant benefits at the correct choice level • Communications functionality to inform colleagues on key process issues such as enrolment process • 1st line query management from colleagues and Ofcom Team within pre-agreed SLA • Build Benefit changes as and when…

The buyer's description as published on Find a Tender (UK), shortened. The full notice is at the source.

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About this record

This notice was published via Find a Tender (UK) and indexed automatically. Figures and dates are reproduced as published at source; always confirm against the original before acting on a deadline.

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