Provision of out of hours customer call centre services.
- Buyer
- Connexus Homes Limited
- Country
- United Kingdom
- Value
- 212.0k GBP
- Published
- 2026-10-12
- Deadline
- 2026-11-06
- Type
- UK4 Tender notice
- Status
- Open to bid
- Category
- CPV 79342300
Description
Connexus is undertaking this tender exercise to secure a high quality, reliable and customer focused out of hours emergency repairs call handling service for its customers. The service is required to ensure that customers can access timely support outside of Connexus’ normal working hours, including evenings, weekends, bank holidays and other closure periods. Connexus is seeking to appoint a supplier with proven experience of delivering out of hours services within the UK social housing sector, capable of managing calls professionally, sensitively and in line with agreed Connexus protocols. The appointed supplier will be expected to accurately assess the nature and urgency of each contact, provide clear advice to customers, record information appropriately, and where required, escalate or dispatch emergency repairs to Connexus’ nominated contractors or internal teams. For more information about this opportunity, please visit the eSourcing portal at…
The buyer's description as published on Find a Tender (UK), shortened. The full notice is at the source.
Around this tender
- Closes in 15 days, on 2026-11-06.
- Connexus Homes Limited has 3 notices on this site, 1 of them open now, the earliest published 2026-10-06. See them all.
- One of 181 open Professional & business services tenders in United Kingdom on this site; where a value is published, the median is 514.9k USD.
- Work under the same CPV group (793) is open in 29 other countries: France (103), Spain (57), Netherlands (24), Poland (24), Belgium (18) and 24 more.
Counted from the notices this site holds, which reach back about a month - not everything a buyer has ever published.
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About this record
This notice was published via Find a Tender (UK) and indexed automatically. Figures and dates are reproduced as published at source; always confirm against the original before acting on a deadline.
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