Switzerland – Computer support and consultancy services – MP 2025.09.795 - Support niveau 1 Service Desk
- Buyer
- Transports publics de la région lausannoise sa
- Country
- Switzerland
- Published
- 2026-10-12
- Deadline
- 2026-11-19
- Type
- cn-standard
- Status
- Open to bid
- Category
- CPV 72600000
Description
Cet appel d’offres porte sur les services de support IT de premier niveau (support téléphonique, prise en compte des requêtes électroniques, prise en charge et résolution des incidents, et réalisation des demandes de service qui relèvent du Service Desk) pour une durée initiale de quatre ans, avec possibilité de prolongation d’une année. Le marché est composé d'une tranche ferme couvrant les prestations ordinaires de Service Desk, principalement réalisées sur site, ainsi que d'une tranche optionnelle permettant de répondre à des besoins complémentaires ou ponctuels. Les ressources nécessaires pour la tranche ferme sont évaluées à au moins 4 ETP (Equivalents Temps Plein) pour réaliser l’ensemble des prestations.
The buyer's description as published on TED (Tenders Electronic Daily). The full notice is at the source.
Around this tender
- Closes in 28 days, on 2026-11-19.
- Transports publics de la région lausannoise sa has 9 notices on this site, 5 of them open now, the earliest published 2026-09-08. See them all.
- One of 59 open IT, software & data tenders in Switzerland on this site.
- Work under the same CPV group (726) is open in 11 other countries: Poland (20), France (8), Spain (8), Ireland (2), Czechia (1) and 6 more.
Counted from the notices this site holds, which reach back about a month - not everything a buyer has ever published.
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About this record
This notice was published via TED (Tenders Electronic Daily) and indexed automatically. Figures and dates are reproduced as published at source; always confirm against the original before acting on a deadline.